Please read these Terms of Service carefully as they contain important information about your legal rights, remedies and obligations. By accessing or using the Rent my Dress Platform, you agree to comply with and be bound by these Terms of Service.
Last Updated: April 24, 2018
Thank you for using Rent my Dress!
These Terms of Service (“Terms”) constitute a legally binding agreement (“Agreement”) between you and Rent my Dress (as defined below) governing your access to and use of the Rent my Dress website, including any subdomains thereof, and any other websites through which Rent my Dress makes its services available (collectively, “Site”), our mobile, tablet and other smart device applications, and application program interfaces (collectively, “Application”). The Site, Application and Rent my Dress Services together are hereinafter collectively referred to as the “Rent my Dress Platform”. Our Owner Guarantee Terms, Renter Refund Policy, Nondiscrimination Policy and other Policies applicable to your use of the Rent my Dress Platform are incorporated by reference into this Agreement.
When these Terms mention “Rent my Dress,” “we,” “us,” or “our,” it refers to the Rent my Dress company you are contracting with.
Any and all payment processing services through or in connection with your use of the Rent my Dress Platform (“Payment Services”) are provided to you by one or more Rent my Dress Payments entities (individually and collectively, as appropriate, “Rent my Dress Payments”) as set out in the Payments Terms of Service (“Payments Terms”).
Owners alone are responsible for identifying, understanding, and complying with all laws, rules and regulations that apply to their Listings .
Table of Contents
Scope of Rent my Dress Services
Eligibility, Using the Rent my Dress Platform, Member Verification
Modification of these Terms
Terms specific for Owners
Terms specific for Renters
Booking Modifications, Cancellations and Refunds, Resolution Center
Ratings and Reviews
Damage to Accommodations, Disputes between Members
Rounding off, Currency conversion
Term and Termination, Suspension and other Measures
Applicable Law and Jurisdiction
1. Scope of Rent my Dress Services
1.1 The Rent my Dress Platform is an online marketplace that enables registered users (“Owners”) to publish Ads containing ‘items for rent’ on the Rent my Dress Platform (“Listings”) and to communicate and transact directly with other Members (“Renters”) who are seeking to book such Items. Ads may include the offering of dresses or other items such as accessories for use.
1.2 As the provider of the Rent my Dress Platform, Rent my Dress does not own, create, sell, resell, provide, control, manage, offer, deliver, or supply any Listings. Owners alone are responsible for their Listings . When Members make or accept a booking, they are entering into a contract directly with each other. Rent my Dress is not and does not become a party to or other participant in any contractual relationship between Members, nor is Rent my Dress an insurance broker. Rent my Dress is not acting as an agent in any capacity for any Member, except as specified in the Payments Terms.
1.3 While we may help facilitate the resolution of disputes, Rent my Dress has no control over and does not guarantee (i) the existence, quality, safety, suitability, or legality of any Listings , (ii) the truth or accuracy of any Listing descriptions, Ratings, Reviews, or other Member Content (as defined below), or (iii) the performance or conduct of any Member or third party. Rent my Dress does not endorse any Member, Listing . Any references to a Member being “verified” (or similar language) only indicate that the Member has completed a relevant verification or identification process and nothing else. Any such description is not an endorsement, certification or guarantee by Rent my Dress about any Member, including of the Member’s identity or background or whether the Member is trustworthy, safe or suitable. You should always exercise due diligence and care when deciding whether to stay in an Accommodation, participate in an Experience or Event or use other Owner Services, accept a booking request from a Renter, or communicate and interact with other Members, whether online or in person. Verified Images (as defined below) are intended only to indicate a photographic representation of a Listing at the time the photograph was taken, and are therefore not an endorsement by Rent my Dress of any Owner or Listing.
1.4 If you choose to use the Rent my Dress Platform as a Owner, your relationship with Rent my Dress is limited to being an independent, third-party contractor, and not an employee, agent, joint venturer or partner of Rent my Dress for any reason, and you act exclusively on your own behalf and for your own benefit, and not on behalf, or for the benefit, of Rent my Dress. Rent my Dress does not, and shall not be deemed to, direct or control you generally or in your performance under these Terms specifically, including in connection with your provision of the Owner Services. You acknowledge and agree that you have complete discretion whether to list Owner Services or otherwise engage in other business or employment activities.
1.5 To promote the Rent my Dress Platform and to increase the exposure of Listings to potential Renters, Listings and other Member Content may be displayed on other websites, in applications, within emails, and in online and offline advertisements. To assist Members who speak different languages, Listings and other Member Content may be translated, in whole or in part, into other languages. Rent my Dress cannot guarantee the accuracy or quality of such translations and Members are responsible for reviewing and verifying the accuracy of such translations. The Rent my Dress Platform may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties for merchantability, fitness for a particular purpose and non-infringement.
1.6 The Rent my Dress Platform may contain links to third-party websites or resources (“Third-Party Services”). Such Third-Party Services may be subject to different terms and conditions and privacy practices. Rent my Dress is not responsible or liable for the availability or accuracy of such Third-Party Services, or the content, products, or services available from such Third-Party Services. Links to such Third-Party Services are not an endorsement by Rent my Dress of such Third-Party Services.
1.7 Due to the nature of the Internet, Rent my Dress cannot guarantee the continuous and uninterrupted availability and accessibility of the Rent my Dress Platform. Rent my Dress may restrict the availability of the Rent my Dress Platform or certain areas or features thereof, if this is necessary in view of capacity limits, the security or integrity of our servers, or to carry out maintenance measures that ensure the proper or improved functioning of the Rent my Dress Platform. Rent my Dress may improve, enhance and modify the Rent my Dress Platform and introduce new Rent my Dress Services from time to time.
2. Eligibility, Using the Rent my Dress Platform, Member Verification
2.1 You must be at least 18 years old and able to enter into legally binding contracts to access and use the Rent my Dress Platform or register an Rent my Dress Account. By accessing or using the Rent my Dress Platform you represent and warrant that you are 18 or older and have the legal capacity and authority to enter into a contract.
2.2 You will comply with any applicable export control laws in your local jurisdiction. You also represent and warrant that (i) neither you nor your Owner Service(s) are located or take place in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
2.3 Rent my Dress may make access to and use of the Rent my Dress Platform, or certain areas or features of the Rent my Dress Platform, subject to certain conditions or requirements, such as completing a verification process, meeting specific quality or eligibility criteria, meeting Ratings or Reviews thresholds, or a Member’s booking and cancellation history.
2.4 User verification on the Internet is difficult and we do not assume any responsibility for the confirmation of any Member’s identity. Notwithstanding the above, for transparency and fraud prevention purposes, and as permitted by applicable laws, we may, but have no obligation to (i) ask Members to provide a form of government identification or other information or undertake additional checks designed to help verify the identities or backgrounds of Members, (ii) screen Members against third party databases or other sources and request reports from service providers, and (iii) where we have sufficient information to identify a Member, obtain reports from public records of criminal convictions or sex offender registrations or an equivalent version of background or registered sex offender checks in your local jurisdiction (if available).
2.5 The access to or use of certain areas and features of the Rent my Dress Platform may be subject to separate policies, standards or guidelines, or may require that you accept additional terms and conditions. If there is a conflict between these Terms and terms and conditions applicable to a specific area or feature of the Rent my Dress Platform, the latter terms and conditions will take precedence with respect to your access to or use of that area or feature, unless specified otherwise.
3. Modification of these Terms
Rent my Dress reserves the right to modify these Terms at any time in accordance with this provision. If we make changes to these Terms, we will post the revised Terms on the Rent my Dress Platform and update the “Last Updated” date at the top of these Terms. We will also provide you with notice of the modifications by email at least thirty (30) days before the date they become effective. If you disagree with the revised Terms, you may terminate this Agreement with immediate effect. We will inform you about your right to terminate the Agreement in the notification email. If you do not terminate your Agreement before the date the revised Terms become effective, your continued access to or use of the Rent my Dress Platform will constitute acceptance of the revised Terms.
4. Account Registration
4.1 You must register an account (“Rent my Dress Account”) to access and use certain features of the Rent my Dress Platform, such as publishing or booking a Listing. If you are registering an Rent my Dress Account for a company or other legal entity, you represent and warrant that you have the authority to legally bind that entity and grant us all permissions and licenses provided in these Terms.
4.2 You can register a Rent my Dress Account using an email address and creating a password, or through your account with certain third-party social networking services, such as Facebook.
4.3 You must provide accurate, current and complete information during the registration process and keep your Rent my Dress Account and public Rent my Dress Account profile page information up-to-date at all times.
4.4 You may not register more than one (1) Rent my Dress Account unless Rent my Dress authorizes you to do so. You may not assign or otherwise transfer your Rent my Dress Account to another party.
4.5 You are responsible for maintaining the confidentiality and security of your Rent my Dress Account credentials and may not disclose your credentials to any third party. You must immediately notify Rent my Dress if you know or have any reason to suspect that your credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Rent my Dress Account. You are liable for any and all activities conducted through your Rent my Dress Account, unless such activities are not authorized by you and you are not otherwise negligent (such as failing to report the unauthorized use or loss of your credentials).
5.1 Rent my Dress may, at its sole discretion, enable Members to (i) create, upload, post, send, receive and store content, such as text, photos, audio, video, or other materials and information on or through the Rent my Dress Platform (“Member Content”); and (ii) access and view Member Content and any content that Rent my Dress itself makes available on or through the Rent my Dress Platform, including proprietary Rent my Dress content and any content licensed or authorized for use by or through Rent my Dress from a third party (“Rent my Dress Content” and together with Member Content, “Collective Content”).
5.2 The Rent my Dress Platform, Rent my Dress Content, and Member Content may in its entirety or in part be protected by copyright, trademark, and/or other laws of the United States and other countries. You acknowledge and agree that the Rent my Dress Platform and Rent my Dress Content, including all associated intellectual property rights, are the exclusive property of Rent my Dress and/or its licensors or authorizing third-parties. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Rent my Dress Platform, Rent my Dress Content or Member Content. All trademarks, service marks, logos, trade names, and any other source identifiers of Rent my Dress used on or in connection with the Rent my Dress Platform and Rent my Dress Content are trademarks or registered trademarks of Rent my Dress in the United States and abroad. Trademarks, service marks, logos, trade names and any other proprietary designations of third parties used on or in connection with the Rent my Dress Platform, Rent my Dress Content, and/or Collective Content are used for identification purposes only and may be the property of their respective owners.
5.3 You will not use, copy, adapt, modify, prepare derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the Rent my Dress Platform or Collective Content, except to the extent you are the legal owner of certain Member Content or as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Rent my Dress or its licensors, except for the licenses and rights expressly granted in these Terms.
5.4 Subject to your compliance with these Terms, Rent my Dress grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to (i) download and use the Application on your personal device(s); and (ii) access and view any Collective Content made available on or through the Rent my Dress Platform and accessible to you, solely for your personal and non-commercial use.
5.5 By creating, uploading, posting, sending, receiving, storing, or otherwise making available any Member Content on or through the Rent my Dress Platform, you grant to Rent my Dress a non-exclusive, worldwide, royalty-free, irrevocable, perpetual (or for the term of the protection), sub-licensable and transferable license to such Member Content to access, use, store, copy, modify, prepare derivative works of, distribute, publish, transmit, stream, broadcast, and otherwise exploit in any manner such Member Content to provide and/or promote the Rent my Dress Platform, in any media or platform. Unless you provide specific consent, Rent my Dress does not claim any ownership rights in any Member Content and nothing in these Terms will be deemed to restrict any rights that you may have to use or exploit your Member Content.
5.6 Rent my Dress may offer Owners the option of having professional photographers take photographs of their Owner Services, which are made available by the photographer to Owners to include in their Listings with or without a watermark or tag bearing the words “Rent my Dress.com Verified Photo” or similar wording (“Verified Images”). You are responsible for ensuring that your Owner Service is accurately represented in the Verified Images and you will stop using the Verified Images on or through the Rent my Dress Platform if they no longer accurately represent your Listing, if you stop Ownering the Owner Service featured, or if your Rent my Dress Account is terminated or suspended for any reason. You acknowledge and agree that Rent my Dress shall have the right to use any Verified Images for advertising, marketing and/or any other business purposes in any media or platform, whether in relation to your Listing or otherwise, without further notice or compensation to you. Where Rent my Dress is not the exclusive owner of Verified Images, by using such Verified Images on or through the Rent my Dress Platform, you grant to Rent my Dress an exclusive, worldwide, royalty-free, irrevocable, perpetual (or for the term of the protection), sub-licensable and transferable license to use such Verified Images for advertising, marketing and/or any other business purposes in any media or platform, whether in relation to your Listing or otherwise, without further notice or compensation to you. Rent my Dress in turn grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to use Verified Images outside of the Rent my Dress Platform solely for your personal and non-commercial use.
5.7 You are solely responsible for all Member Content that you make available on or through the Rent my Dress Platform. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all Member Content that you make available on or through the Rent my Dress Platform or you have all rights, licenses, consents and releases that are necessary to grant to Rent my Dress the rights in and to such Member Content, as contemplated under these Terms; and (ii) neither the Member Content nor your posting, uploading, publication, submission or transmittal of the Member Content or Rent my Dress’s use of the Member Content (or any portion thereof) will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
5.8 You will not post, upload, publish, submit or transmit any Member Content that: (i) is fraudulent, false, misleading (directly or by omission or failure to update information) or deceptive; (ii) is defamatory, libelous, obscene, pornographic, vulgar or offensive; (iii) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (iv) is violent or threatening or promotes violence or actions that are threatening to any other person or animal; (v) promotes illegal or harmful activities or substances; or (vi) violates Rent my Dress’s Content Policy or any other Rent my Dress policy. Rent my Dress may, without prior notice, remove or disable access to any Member Content that Rent my Dress finds to be in violation of these Terms or Rent my Dress’s then-current Policies or Standards, or otherwise may be harmful or objectionable to Rent my Dress, its Members, third parties, or property.
5.9 Rent my Dress respects copyright law and expects its Members to do the same. If you believe that any content on the Rent my Dress Platform infringes copyrights you own, please notify us in accordance with our Copyright Policy.
6. Service Fees
6.1 Rent my Dress may charge fees to Owners (“Owner Fees”) and/or Renters (“Renter Fees”) (collectively, “Service Fees”) in consideration for the use of the Rent my Dress Platform. More information about when Service Fees apply and how they are calculated can be found on our Service Fees page.
6.2 Any applicable Service Fees (including any applicable Taxes) will be displayed to a Owner or Renter prior to publishing or booking a Listing. Rent my Dress reserves the right to change the Service Fees at any time, and will provide Members adequate notice of any fee changes before they become effective.
6.3 You are responsible for paying any Service Fees that you owe to Rent my Dress. The applicable Service Fees (including any applicable Taxes) are collected by Rent my Dress Payments. Rent my Dress Payments will deduct any Owner Fees from the Listing Fee before remitting the payout to the Owner. Any Renter Fees are included in the Total Fees collected by Rent my Dress Payments. Except as otherwise provided on the Rent my Dress Platform, Service Fees are non-refundable.
7. Terms specific for Owners
7.1 Terms applicable to all Listings
7.1.1 When creating a Listing through the Rent my Dress Platform you must (i) provide complete and accurate information about your Owner Service (such as listing description, location, and calendar availability), (ii) disclose any deficiencies, restrictions (such as Limits on wearing dress) and requirements that apply and (iii) provide any other pertinent information requested by Rent my Dress. You are responsible for keeping your Listing information (including calendar availability) up-to-date at all times.
7.1.2 You are solely responsible for setting a price (including any Taxes if applicable, or charges such as dry-cleaning fees) for your Listing (“Listing Fee”). Once a Renter requests a booking of your Listing, you may not request that the Renter pays a higher price than in the booking request.
7.1.3 Any terms and conditions included in your Listing, in particular in relation to cancellations, must not conflict with these Terms or the relevant cancellation policy for your Listing.
7.1.4 Pictures, animations or videos (collectively, “Images”) used in your Listings must accurately reflect the quality and condition of your Items for Rent. Rent my Dress reserves the right to require that Listings have a minimum number of Images of a certain format, size and resolution.
7.1.5 The placement and ranking of Listings in search results on the Rent my Dress Platform may vary and depend on a variety of factors, such as Renter search parameters and preferences, Owner requirements, price and calendar availability, number and quality of Images, customer service and cancellation history, Reviews and Ratings, type of Owner Service, and/or ease of booking.
7.1.6 When you accept or have pre-approved a booking request by a Renter, you are entering into a legally binding agreement with the Renter and are required to provide your Owner Service(s) to the Renter as described in your Listing when the booking request is made. You also agree to pay the applicable Owner Fee and any applicable Taxes.
7.1.7 Rent my Dress recommends that Owners charge a cash deposit refundable on the safe return of their item for rent.
7.2 Listing Dresses and Accessories
7.2.1 Unless expressly allowed by Rent my Dress, you may not list more than one item per Listing.
7.2.2 If you choose to require a damage deposit for your item, you must specify this in your Listing (“Damage Deposit”). Owners are not allowed to ask for a Damage Deposit after a booking has been confirmed or outside of the Rent my Dress Platform. Rent my Dress will use commercially reasonable efforts to address Owners’ requests and claims related to Damage Deposits, but Rent my Dress is not responsible for administering or accepting any claims by Owners related to Damage Deposits.
8. Terms specific for Renters
8.1 Terms applicable to all bookings
8.1.1 Subject to meeting any requirements (such as completing any verification processes) set by Rent my Dress and/or the Owner, you can book a Listing available on the Rent my Dress Platform by following the respective booking process. All applicable fees, including the Listing Fee, Damage Deposit (if applicable), Renter Fee (collectively, “Total Fees”) will be presented to you prior to booking a Listing. You agree to pay the Total Fees for any booking requested in connection with your Rent my Dress Account.
8.1.2 Upon receipt of a booking confirmation from Rent my Dress, a legally binding agreement is formed between you and your Owner, subject to any additional terms and conditions of the Owner that apply, including in particular the applicable cancellation policy and any rules and restrictions specified in the Listing. Rent my Dress Payments will collect the Total Fees at the time of the booking request or upon the Owner’s confirmation pursuant to the Payments Terms. For certain bookings, Renters may be required to pay or have the option to pay in multiple installments.
8.1.3 If you book a Owner Service on behalf of additional Renters, you are required to ensure that every additional Renter meets any requirements set by the Owner, and is made aware of and agrees to these Terms and any terms and conditions, rules and restrictions set by the Owner. If you are booking for an additional Renter who is a minor, you represent and warrant that you are legally authorized to act on behalf of the minor. Minors may only participate in an Experience, Event or other Owner Service if accompanied by an adult who is responsible for them.
8.2 Booking Items for Rent
8.2.1 You understand that a confirmed booking of a Dress or Accessories (“Booking”) is a limited license granted to you by the Owner to wear the garment once and return it within 5 days.
8.2.2 You agree to return the item for rent at the time that the Owner specifies in the Listing or such other time as mutually agreed upon between you and the Owner. If you return the item later than the agreed time without the Owner’s consent (“Overrent”), you no longer have a license to keep the item in your possession and the Owner is entitled to make you return it in a manner consistent with applicable law. In addition, you agree to pay, if requested by the Owner, for each twenty-four (24) hour period (or any portion thereof) that you Overrent, an additional rental fee of up to two (2) times the original rental Listing Fee originally paid by you to cover the inconvenience suffered by the Owner, plus all applicable Renter Fees, Taxes, and any legal expenses incurred by the Owner to make you return the garment (collectively, “Overrent Fees”). If you Overrent an item, you authorize Rent my Dress (via Rent my Dress Payments) to charge you to collect Overrent Fees. A Security Deposit, if required by a Owner, may be applied to any Overrent Fees due for a Renter’s Overrenting.
9. Booking Modifications, Cancellations and Refunds, Resolution Center
9.1 Owners and Renters are responsible for any modifications to a booking that they make via the Rent my Dress Platform or direct Rent my Dress customer service to make (“Booking Modifications”), and agree to pay any additional Listing Fees, Owner Fees or Renter Fees and/or Taxes associated with such Booking Modifications.
9.2 Renters can cancel a confirmed booking at any time pursuant to the Listing’s cancellation policy, and Rent my Dress Payments will refund the amount of the Total Fees due to the Renter in accordance with such cancellation policy. Unless extenuating circumstances exist, any portion of the Total Fees due to the Owner under the applicable cancellation policy will be remitted to the Owner by Rent my Dress Payments pursuant to the Payments Terms.
9.3 If an Owner cancels a confirmed booking, the Renter will receive a full refund of the Total Fees for such booking within a commercially reasonable time of the cancellation. In some instances, Rent my Dress may allow the Renter to apply the refund to a new booking, in which case Rent my Dress Payments will credit the amount against the Renter’s subsequent booking at the Renter’s direction. Further, Rent my Dress may publish an automated review on the Listing cancelled by the Owner indicating that a booking was cancelled. In addition, Rent my Dress may (i) keep the calendar for the Listing unavailable or blocked for the dates of the cancelled booking, and/or (ii) impose a cancellation fee, unless the Owner has a valid reason for cancelling the booking pursuant to Rent my Dress’s Extenuating Circumstances Policy or has legitimate concerns about the Renter’s behavior.
9.4 In certain circumstances, Rent my Dress may decide, in its sole discretion, that it is necessary to cancel a confirmed booking and make appropriate refund and payout decisions. This may be for reasons set forth in Rent my Dress’s Extenuating Circumstances Policy or (i) where Rent my Dress believes in good faith, while taking the legitimate interests of both parties into account, this is necessary to avoid significant harm to Rent my Dress, other Members, third parties or items for rent, or (ii) for any of the reasons set out in these Terms.
9.5 If, as an Owner, your Renter cancels a confirmed booking or Rent my Dress decides that it is necessary to cancel a confirmed booking, and Rent my Dress issues a refund to the Renter in accordance with the Renter Refund Policy, Extenuating Circumstances Policy, or other applicable cancellation policy, you agree that in the event you have already been paid, Rent my Dress Payments will be entitled to recover the amount of any such refund from you, including by subtracting such refund amount out from any future Payouts due to you.
9.8 Except as otherwise set out in these Terms, Members may use the Resolution Center to send or request money for refunds, additional Owner Services, Co-Owner Services or Damage Claims related to bookings. You agree to pay all amounts sent through the Resolution Center in connection with your Rent my Dress Account, and Rent my Dress Payments will handle all such payments.
10. Ratings and Reviews
10.1 Within a certain timeframe after completing a booking, Renters and Owners can leave a public review (“Review”) and submit a star rating (“Rating”) about each other. Ratings or Reviews reflect the opinions of individual Members and do not reflect the opinion of Rent my Dress. Ratings and Reviews are not verified by Rent my Dress for accuracy and may be incorrect or misleading.
10.2 Ratings and Reviews by Renters and Owners must be accurate and may not contain any offensive or defamatory language. Ratings and Reviews are subject to Section 5 and must comply with Rent my Dress’s Content Policy and Extortion Policy.
10.3 Members are prohibited from manipulating the Ratings and Reviews system in any manner, such as instructing a third party to write a positive or negative Review about another Member.
10.4 Ratings and Reviews are part of a Member’s public profile and may also be surfaced elsewhere on the Rent my Dress Platform (such as the Listing page) together with other relevant information such as number of bookings, number of cancellations, average response time and other information.
11. Damage to Accommodations, Disputes between Members
11.1 As a Renter, you are responsible for returning the item in the same condition you received it from the owner. You are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals whom come in contact with the item you have rented.
11.2 If a Owner claims and provides evidence that you as a Renter have damaged the item rented to you, she may keep the damage deposit.
11.3 Members agree to cooperate with and assist Rent my Dress in good faith, and to provide Rent my Dress with such information and take such actions as may be reasonably requested by Rent my Dress, in connection with any Damage Claims or other complaints or claims made by Members.
13.1 As a Owner you are solely responsible for determining your obligations in terms of tax compliance.
14. Prohibited Activities
14.1 You are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Rent my Dress Platform. In connection with your use of the Rent my Dress Platform, you will not and will not assist or enable others to:
breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights, or our Terms, Policies or Standards;
use the Rent my Dress Platform or Collective Content for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies Rent my Dress endorsement, partnership or otherwise misleads others as to your affiliation with Rent my Dress;
use the Rent my Dress Platform in connection with the distribution of unsolicited commercial messages (“spam”);
offer, as a Owner, any Items for rent that you do not yourself own or have permission to make available through the Rent my Dress Platform;
contact another Member for any purpose other than asking a question related to a your own booking, Listing, or the Member’s use of the Rent my Dress Platform, including, but not limited to, recruiting or otherwise soliciting any Member to join third-party services, applications or websites, without our prior written approval;
use the Rent my Dress Platform to request, make or accept a booking independent of the Rent my Dress Platform, to circumvent any Service Fees or for any other reason;
request, accept or make any payment for Listing Fees outside of the Rent my Dress Platform or Rent my Dress Payments. If you do so, you acknowledge and agree that you: (i) would be in breach of these Terms; (ii) accept all risks and responsibility for such payment, and (iii) hold Rent my Dress harmless from any liability for such payment;
discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation, or otherwise engage in any violent, harmful, abusive or disruptive behavior;
use, display, mirror or frame the Rent my Dress Platform or Collective Content, or any individual element within the Rent my Dress Platform, Rent my Dress’s name, any Rent my Dress trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page in the Rent my Dress Platform, without Rent my Dress’s express written consent;
dilute, tarnish or otherwise harm the Rent my Dress brand in any way, including through unauthorized use of Collective Content, registering and/or using Rent my Dress or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to Rent my Dress domains, trademarks, taglines, promotional campaigns or Collective Content;
use any robots, spider, crawler, scraper or other automated means or processes to access, collect data or other content from or otherwise interact with the Rent my Dress Platform for any purpose;
avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by Rent my Dress or any of Rent my Dress’s providers or any other third party to protect the Rent my Dress Platform;
attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Rent my Dress Platform;
take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the Rent my Dress Platform;
14.2 You acknowledge that Rent my Dress has no obligation to monitor the access to or use of the Rent my Dress Platform by any Member or to review, disable access to, or edit any Member Content, but has the right to do so to (i) operate, secure and improve the Rent my Dress Platform (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes); (ii) ensure Members’ compliance with these Terms; (iii) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) respond to Member Content that it determines is harmful or objectionable; or (v) as otherwise set forth in these Terms. Members agree to cooperate with and assist Rent my Dress in good faith, and to provide Rent my Dress with such information and take such actions as may be reasonably requested by Rent my Dress with respect to any investigation undertaken by Rent my Dress or a representative of Rent my Dress regarding the use or abuse of the Rent my Dress Platform.
14.3 If you feel that any Member you interact with, whether online or in person, is acting or has acted inappropriately, including but not limited to anyone who (i) engages in offensive, violent or sexually inappropriate behavior, (ii) you suspect of stealing from you, or (iii) engages in any other disturbing conduct, you should immediately report such person to the appropriate authorities and then to Rent my Dress by contacting us with your police station and report number (if available). You agree that any report you make will not obligate us to take any action (beyond that required by law, if any).
15. Term and Termination, Suspension and other Measures
15.1 This Agreement shall be effective for a 30-day term, at the end of which it will automatically and continuously renew for subsequent 30-day terms until such time when you or Rent my Dress terminate the Agreement in accordance with this provision.
15.2 You may terminate this Agreement at any time by sending us an email. If you cancel your Rent my Dress Account as a Owner, any confirmed booking(s) will be automatically cancelled and your Renters will receive a full refund. If you cancel your Rent my Dress Account as a Renter, any confirmed booking(s) will be automatically cancelled and any refund will depend upon the terms of the Listing’s cancellation policy.
15.4 Rent my Dress may immediately, without notice, terminate this Agreement and/or stop providing access to the Rent my Dress Platform if (i) you have materially breached your obligations under these Terms, the Payments Terms, our Policies or Standards, (ii) you have violated applicable laws, regulations or third party rights, or (iii) Rent my Dress believes in good faith that such action is reasonably necessary to protect the personal safety or property of Rent my Dress, its Members, or third parties (for example in the case of fraudulent behavior of a Member).
15.5 In addition, Rent my Dress may take any of the following measures (i) to comply with applicable law, or the order or request of a court, law enforcement or other administrative agency or governmental body, or if (ii) you have breached these Terms, the Payments Terms, our Policies or Standards, applicable laws, regulations, or third party rights, (iii) you have provided inaccurate, fraudulent, outdated or incomplete information during the Rent my Dress Account registration, Listing process or thereafter, (iv) you and/or your Listings at any time fail to meet any applicable quality or eligibility criteria, (v) you have repeatedly received poor Ratings or Reviews or Rent my Dress otherwise becomes aware of or has received complaints about your performance or conduct, (vi) you have repeatedly cancelled confirmed bookings or failed to respond to booking requests without a valid reason, or (vii) Rent my Dress believes in good faith that such action is reasonably necessary to protect the personal safety or property of Rent my Dress, its Members, or third parties, or to prevent fraud or other illegal activity:
refuse to surface, delete or delay any Listings, Ratings, Reviews, or other Member Content;
cancel any pending or confirmed bookings;
limit your access to or use of the Rent my Dress Platform;
temporarily or permanently revoke any special status associated with your Rent my Dress Account;
temporarily or in case of severe or repeated offenses permanently suspend your Rent my Dress Account and stop providing access to the Rent my Dress Platform.
In case of non-material breaches and where appropriate, you will be given notice of any intended measure by Rent my Dress and an opportunity to resolve the issue to Rent my Dress’s reasonable satisfaction.
15.6 If we take any of the measures described above (i) we may refund your Renters in full for any and all confirmed bookings that have been cancelled, irrespective of preexisting cancellation policies, and (ii) you will not be entitled to any compensation for pending or confirmed bookings that were cancelled.
15.7 When this Agreement has been terminated, you are not entitled to a restoration of your Rent my Dress Account or any of your Member Content. If your access to or use of the Rent my Dress Platform has been limited or your Rent my Dress Account has been suspended or this Agreement has been terminated by us, you may not register a new Rent my Dress Account or access and use the Rent my Dress Platform through an Rent my Dress Account of another Member.
If you choose to use the Rent my Dress Platform or Collective Content, you do so voluntarily and at your sole risk. The Rent my Dress Platform and Collective Content is provided “as is”, without warranty of any kind, either express or implied.
You agree that you have had whatever opportunity you deem necessary to investigate the Rent my Dress Services, laws, rules, or regulations that may be applicable to your Listings and/ you are receiving and that you are not relying upon any statement of law or fact made by Rent my Dress relating to a Listing.
If we choose to conduct identity verification or background checks on any Member, to the extent permitted by applicable law, we disclaim warranties of any kind, either express or implied, that such checks will identify prior misconduct by a Member or guarantee that a Member will not engage in misconduct in the future.
The foregoing disclaimers apply to the maximum extent permitted by law. You may have other statutory rights. However, the duration of statutorily required warranties, if any, shall be limited to the maximum extent permitted by law.
17.2 If your Country of Residence is in the EU, Rent my Dress is liable under statutory provisions for intent and gross negligence by us, our legal representatives, directors, or other vicarious agents. The same applies to the assumption of guarantees or any other strict liability, or in case of a culpable injury to life, limb, or health. Rent my Dress is liable for any negligent breaches of essential contractual obligations by us, our legal representatives, directors, or other vicarious agents. Essential contractual obligations are such duties of Rent my Dress in whose proper fulfilment you regularly trust and must trust for the proper execution of the contract but the amount shall be limited to the typically occurring foreseeable damage. Any additional liability of Rent my Dress is excluded.
You agree to release, defend (at Rent my Dress’s option), indemnify, and hold Rent my Dress and its affiliates and subsidiaries, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your breach of these Terms or our Policies or Standards, (ii) your improper use of the Rent my Dress Platform or any Rent my Dress Services, (iii) your interaction with any Member.
19. Dispute Resolution and Arbitration Agreement
19.1 This Dispute Resolution and Arbitration Agreement shall apply if your (i) Country of Residence is in the United States; or (ii) your Country of Residence is not in the United States, but bring any claim against Rent my Dress in the United States (to the extent not in conflict with Section 21).
We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Rent my Dress Platform (“Feedback“). You may submit Feedback by emailing us, through the “Contact” section of the Rent my Dress Platform, or by other means of communication. Any Feedback you submit to us will be considered non-confidential and non-proprietary to you. By submitting Feedback to us, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.
21. Applicable Law and Jurisdiction
22. General Provisions
22.1 Except as they may be supplemented by additional terms and conditions, policies, guidelines or standards, these Terms constitute the entire Agreement between Rent my Dress and you pertaining to the subject matter hereof, and supersede any and all prior oral or written understandings or agreements between Rent my Dress and you in relation to the access to and use of the Rent my Dress Platform.
22.2 No joint venture, partnership, employment, or agency relationship exists between you and Rent my Dress as a result of this Agreement or your use of the Rent my Dress Platform.
22.3 These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties.
22.4 If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.
22.5 Rent my Dress’s failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise permitted under law.
22.6 You may not assign, transfer or delegate this Agreement and your rights and obligations hereunder without Rent my Dress’s prior written consent. Rent my Dress may without restriction assign, transfer or delegate this Agreement and any rights and obligations hereunder, at its sole discretion, with 30 days prior notice. Your right to terminate this Agreement at any time remains unaffected.
22.8 If your Country of Residence is in the EU you can access the European Commission’s online dispute resolution platform here: http://ec.europa.eu/consumers/odr. Please note that Rent my Dress Ireland is not committed nor obliged to use an alternative dispute resolution entity to resolve disputes with consumers.
22.9 If you have any questions about these Terms please email us.
Last Updated: April 24, 2018
Thank you for using Rent my Dress!
1. INFORMATION WE COLLECT
There are three general categories of information we collect.
1.1 Information You Give to Us.
1.1.1 Information that is necessary for the use of the Rent my Dress Platform.
We ask for and collect the following personal information about you when you use the Rent my Dress Platform. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
Account Information. When you sign up for an Rent my Dress Account, we require certain information such as your first name, last name, email address, and date of birth.
Profile and Listing Information. To use certain features of the Rent my Dress Platform (such as booking or creating a Listing), we may ask you to provide additional information, which may include your address, phone number, and a profile picture.
Payment Information. To use certain features of the Rent my Dress Platform (such as booking or creating a Listing), we may require you to provide certain financial information (like your bank account or credit card information) in order to facilitate the processing of payments (via Rent my Dress Payments).
Communications with Rent my Dress and other Members. When you communicate with Rent my Dress or use the Rent my Dress Platform to communicate with other Members, we collect information about your communication and any information you choose to provide.
1.1.2 Information you choose to give us.
You may choose to provide us with additional personal information in order to obtain a better user experience when using Rent my Dress Platform. This additional information will be processed based on your consent.
Additional Profile Information. You may choose to provide additional information as part of your Rent my Dress profile (such as gender, location, and a personal description). Some of this information as indicated in your Account settings is part of your public profile page, and will be publicly visible to others.
Address Book Contact Information. You may choose to import your address book contacts or enter your contacts’ information manually to access certain features of the Rent my Dress Platform, like inviting them to use Rent my Dress.
Other Information. You may otherwise choose to provide us information when you fill in a form, conduct a search, update or add information to your Rent my Dress Account, respond to surveys, post to community forums, participate in promotions, or use other features of the Rent my Dress Platform.
1.1.3 Information that is necessary for the use of the Payment Services.
The Payments Data Controller needs to collect the following information, as it is necessary for the adequate performance of the contract with you and to comply with applicable law (such as anti-money laundering regulations). Without it, you will not be able to use Payment Services:
Payment Information. When you use the Payment Services, the Payments Data Controller requires certain financial information (like your bank account or credit card information) in order to process payments and comply with applicable law.
Identity Verification and Other Information. If you are a Host, the Payments Data Controller may require identity verification information (such as images of your government issued ID, passport, national ID card, or driving license) or other authentication information, your date of birth, your address, email address, phone number and other information in order to verify your identity, provide the Payment Services to you, and to comply with applicable law.
1.2 Information We Automatically Collect from Your Use of the Rent my Dress Platform and Payment Services.
When you use the Rent my Dress Platform and the Payment Services, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Rent my Dress Platform and Payment Services.
Geo-location Information. When you use certain features of the Rent my Dress Platform, we may collect information about your precise or approximate location as determined through data such as your IP address or mobile device’s GPS to offer you an improved user experience. Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu. Rent my Dress may also collect this information even when you are not using the app if this connection is enabled through your settings or device permissions.
Usage Information. We collect information about your interactions with the Rent my Dress Platform such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Rent my Dress Platform.
Log Data and Device Information. We automatically collect log data and device information when you access and use the Rent my Dress Platform, even if you have not created an Rent my Dress Account or logged in. That information includes, among other things: details about how you’ve used the Rent my Dress Platform (including if you clicked on links to third party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the Rent my Dress Platform.
Payment Transaction Information. Rent my Dress Payments collects information related to your payment transactions through the Rent my Dress Platform, including the payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, PayPal email address, IBAN information, your address and other related transaction details. This information is necessary for the adequate performance of the contract between you and Rent my Dress Payments and to allow the provision of the Payment Services.
1.3 Information We Collect from Third Parties.
Rent my Dress and Rent my Dress Payments may collect information, including personal information, that others provide about you when they use the Rent my Dress Platform and the Payment Services, or obtain information from other sources and combine that with information we collect through the Rent my Dress Platform and the Payment Services. We do not control, supervise or respond for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.
Third Party Services. If you link, connect, or login to your Rent my Dress Account with a third party service (e.g. Google, Facebook, WeChat), the third party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.
Your Reviews. If someone has written a review for you, it will be published on your Rent my Dress public profile page with your consent.
Other Sources. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and/or partners, and combine it with information we have about you. For example, we may receive background check results (with your consent where required) or fraud warnings from service providers like identity verification services for our fraud prevention and risk assessment efforts. We may receive information about you and your activities on and off the Rent my Dress Platform through partnerships, or about your experiences and interactions from our partner ad networks.
2. HOW WE USE INFORMATION WE COLLECT
We use, store, and process information, including personal information, about you to provide, understand, improve, and develop the Rent my Dress Platform, create and maintain a trusted and safer environment and comply with our legal obligations.
2.1 Provide, Improve, and Develop the Rent my Dress Platform.
Enable you to access and use the Rent my Dress Platform.
Enable you to communicate with other Members.
Operate, protect, improve, and optimize the Rent my Dress Platform and experience, such as by performing analytics and conducting research.
Provide customer service.
Send you service or support messages, updates, security alerts, and account notifications.
If you provide us with your contacts’ information, we may process this information: (i) to facilitate your referral invitations, (ii) send your requests for references, (iii) for fraud detection and prevention, and (iv) for any purpose you authorize at the time of collection.
To operate, protect, improve, and optimize the Rent my Dress Platform and experience, and personalize and customize your experience (such as making Listing suggestions or ranking search results), we conduct profiling based on your interactions with the Rent my Dress Platform, your search and booking history, your profile information and preferences, and other content you submit to the Rent my Dress Platform.
We process this information given our legitimate interest in improving the Rent my Dress Platform and our Members’ experience with it, and where it is necessary for the adequate performance of the contract with you.
2.2 Create and Maintain a Trusted and Safer Environment.
Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.
Conduct security investigations and risk assessments.
Verify or authenticate information or identifications provided by you (such as to verify your Accommodation address or compare your identification photo to another photo you provide).
Conduct checks against databases and other information sources, including background or police checks, to the extent permitted by applicable laws and with your consent where required.
Comply with our legal obligations.
Resolve any disputes with any of our Members and enforce our agreements with third parties.
Enforce our Terms of Service and other policies.
In connection with the activities above, we may conduct profiling based on your interactions with the Rent my Dress Platform, your profile information and other content you submit to the Rent my Dress Platform, and information obtained from third parties. In limited cases, automated processes may restrict or suspend access to the Rent my Dress Platform if such processes detect a Member or activity that we think poses a safety or other risk to the Rent my Dress Platform, other Members, or third parties.
We process this information given our legitimate interest in protecting the Rent my Dress Platform, to measure the adequate performance of our contract with you, and to comply with applicable laws.
2.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing.
Send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences (including information about Rent my Dress or partner campaigns and services) and social media advertising through social media platforms such as Facebook or Google).
Personalize, measure, and improve our advertising.
Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Rent my Dress or its third party partners.
Conduct profiling on your characteristics and preferences (based on the information you provide to us, your interactions with the Rent my Dress Platform, information obtained from third parties, and your search and booking history) to send you promotional messages, marketing, advertising and other information that we think may be of interest to you.
We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or changing your notification settings within your Rent my Dress Account.
2.4 How the Payments Data Controller uses the Information Collected.
Enable you to access and use the Payment Services.
Detect and prevent fraud, abuse, security incidents, and other harmful activity.
Conduct security investigations and risk assessments.
Conduct checks against databases and other information sources.
Comply with legal obligations (such as anti-money laundering regulations).
Enforce the Payment Terms and other payment policies.
With your consent, send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences.
The Payments Data Controller processes this information given its legitimate interest in improving the Payment Services and its users’ experience with it, and where it is necessary for the adequate performance of the contract with you and to comply with applicable laws.
3. SHARING & DISCLOSURE
3.1 With Your Consent.
Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you authorize a third party application or website to access your Rent my Dress Account or when you participate in promotional activities conducted by Rent my Dress partners or third parties.
3.2 Sharing between Members.
To help facilitate bookings or other interactions between Members, we may need to share certain information, including personal information, with other Members, as it is necessary for the adequate performance of the contract between you and us, as follows:
When you as a Renter submit a booking request, certain information about you is shared with the Owner, including your full name, email address and other information you agree to share..
When you as an Owner have a confirmed booking, certain information is shared with the Renter to coordinate the booking, such as your full name and email address.
We don’t share your billing and payout information with other Members.
3.3 Profiles, Listings, and other Public Information.
The Rent my Dress Platform lets you publish information, including personal information, that is visible to the general public. For example:
Parts of your public profile page, such as your first name, your description, and location, are publicly visible to others.
Listing pages are publicly visible and include information such as the Owner’s location, Listing description, calendar availability, your public profile photo, aggregated demand information (like page views over a period of time), and any additional information you choose to share.
After completing a booking, Owners and Renters may write Reviews and rate each other. Reviews and Ratings are a part of your public profile page and may also be surfaced elsewhere on the Rent my Dress Platform (such as the Listing page).
If you submit content in a community or discussion forum, blog or social media post, or use a similar feature on the Rent my Dress Platform, that content is publicly visible.
Based on our legitimate interest to promote the Rent my Dress Platform we may display parts of the Rent my Dress Platform (e.g., your Listing page) on sites operated by Rent my Dress’s business partners, using technologies such as widgets or APIs. If your Listings are displayed on a partner’s site, information from your public profile page may also be displayed.
Information you share publicly on the Rent my Dress Platform may be indexed through third party search engines. In some cases, you may opt-out of this feature in your Account settings. If you change your settings or your public-facing content, these search engines may not update their databases. We do not control the practices of third party search engines, and they may use caches containing your outdated information.
3.4 Compliance with Law, Responding to Legal Requests, Preventing Harm and Protection of our Rights.
Rent my Dress and Rent my Dress Payments may disclose your information, including personal information, to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (i) comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against Rent my Dress, (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Service, the Payment Terms or other agreements with Members, or (v) to protect the rights, property or personal safety of Rent my Dress, its employees, its Members, or members of the public.
Where appropriate, we may notify Members about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon Rent my Dress’s property, its Members and the Rent my Dress Platform. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that Member about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.
3.6 Service Providers.
Rent my Dress uses a variety of third party service providers to help us provide services related to the Rent my Dress Platform and the Payment Services. Service providers may be located inside or outside of the European Economic Area (“EEA”). In particular, our service providers are based in Europe, India, Asia Pacific and North and South America.
Rent my Dress and the Rent my Dress Payments will need to share your information, including personal information, in order to ensure the adequate performance of our contract with you.
3.7 Social Media Platforms.
Where permissible according to applicable law we may use certain limited personal information about you, such as your email address, to hash it and to share it with social media platforms, such as Facebook or Google, to generate leads, drive traffic to our websites or otherwise promote our products and services or the Rent my Dress Platform. These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be if your interest.
The social media platforms with which we may share your personal data are not controlled or supervised by Rent my Dress. Therefore, any questions regarding how your social media platform service provider processes your personal data should be directed to such provider.
Please note that you may, at any time ask Rent my Dress to cease processing your data for these direct marketing purposes by sending an e-mail to [email protected]
3.8 Business Transfers.
3.9 Aggregated Data.
We may also share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.
4. OTHER IMPORTANT INFORMATION
4.1 Analyzing your Communications.
We may review, scan, or analyze your communications on the Rent my Dress Platform for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other websites. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.
These activities are carried out based on Rent my Dress’s legitimate interest in ensuring compliance with applicable laws and our Terms, preventing fraud, promoting safety, and improving and ensuring the adequate performance of our services.
4.2 Linking Third Party Accounts.
You may link your Rent my Dress Account with your account at a third party social networking service. Your contacts on these third party services are referred to as “Friends.” When you create this link:
some of the information you provide to us from the linking of your accounts may be published on your Rent my Dress Account profile;
your activities on the Rent my Dress Platform may be displayed to your Friends on the Rent my Dress Platform and/or that third party site;
a link to your public profile on that third party social networking service may be included in your Rent my Dress public profile;
other Rent my Dress users may be able to see any common Friends that you may have with them, or that you are a Friend of their Friend if applicable;
other Rent my Dress users may be able to see any schools, hometowns or other groups you have in common with them as listed on your linked social networking service;
the information you provide to us from the linking of your accounts may be stored, processed and transmitted for fraud prevention and risk assessment purposes; and
the publication and display of information that you provide to Rent my Dress through this linkage is subject to your settings and authorizations on the Rent my Dress Platform and the third party site.
We only collect your information from linked third party accounts to the extent necessary to ensure the adequate performance of our contract with you, or to ensure that we comply with applicable laws, or with your consent.
4.3 Google Maps/Earth.
5. THIRD PARTY PARTNERS & INTEGRATIONS
The Rent my Dress Platform may contain links to third party websites or services, such as third party integrations, co-branded services, or third party-branded services (“Third Party Partners”). Rent my Dress doesn’t own or control these Third Party Partners and when you interact with them, you may be providing information directly to the Third Party Partner, Rent my Dress, or both. These Third Party Partners will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit.
6. YOUR RIGHTS
You may exercise any of the rights described in this section before your applicable Rent my Dress Data Controller and Payments Data Controller by sending an email to [email protected] Please note that we may ask you to verify your identity before taking further action on your request.
6.1 Managing Your Information.
You may access and update some of your information through your Account settings. If you have chosen to connect your Rent my Dress Account to a third-party application, like Facebook or Google, you can change your settings and remove permission for the app by changing your Account settings. You are responsible for keeping your personal information up-to-date.
6.2 Rectification of Inaccurate or Incomplete Information.
You have the right to ask us to correct inaccurate or incomplete personal information concerning you (and which you cannot update yourself within your Rent my Dress Account).
6.3 Data Access and Portability.
In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
6.4 Data Retention and Erasure.
We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information to provide the Rent my Dress Platform to you, you can request that we erase your personal information and close your Rent my Dress Account. Please note that if you request the erasure of your personal information:
We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend an Rent my Dress Account for fraud or safety reasons, we may retain certain information from that Rent my Dress Account to prevent that Member from opening a new Rent my Dress Account in the future.
We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, Rent my Dress and Rent my Dress Payments may keep some of your information for tax, legal reporting and auditing obligations.
Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on the Rent my Dress Platform, even after your Rent my Dress Account is cancelled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.
Because we maintain the Rent my Dress Platform to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
6.5 Withdrawing Consent and Restriction of Processing.
Where you have provided your consent to the processing of your personal information by Rent my Dress you may withdraw your consent at any time by changing your Account settings or by sending a communication to Rent my Dress specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defence of legal claims; or (iv) you have objected to the processing pursuant to Section 6.6 and pending the verification whether the legitimate grounds of Rent my Dress override your own.
6.6 Objection to Processing.
In some jurisdictions, applicable law may entitle you to require Rent my Dress and Rent my Dress Payments not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing Rent my Dress and/or Rent my Dress Payments will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defence of legal claims.
Where your personal information is processed for direct marketing purposes, you may, at any time ask Rent my Dress to cease processing your data for these direct marketing purposes by sending an e-mail to [email protected]
6.7 Lodging Complaints.
You have the right to lodge complaints about the data processing activities carried out by Rent my Dress and Rent my Dress Payments before the competent data protection authorities.
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your Rent my Dress Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Rent my Dress Account, please contact us following the instructions in the Contact Us section below.
10. CONTACT US